Accessibility Statement

Our Commitment

Cloud9 Payments is committed to providing an inclusive digital experience for all visitors, including people with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, which defines requirements for designers and developers to improve accessibility for people with disabilities.

Accessibility Features

We have implemented the following accessibility features across our website:

Navigation and Structure

• Skip-to-content link that allows keyboard users to bypass navigation
• Semantic HTML landmarks including header, navigation, main content, and footer regions
• Proper heading hierarchy (single H1 per page, no skipped levels)
• Breadcrumb navigation on all pages for orientation and wayfinding
• Active page indication in navigation for screen readers using aria-current

Keyboard Accessibility

• All interactive elements are accessible via keyboard navigation
• Visible focus indicators on all focusable elements
• Mobile navigation drawer includes focus trapping and Escape key to close
• Dropdown menus support keyboard operation with Escape key dismissal

Visual Design

• Color contrast ratios meet WCAG 2.1 AA requirements (4.5:1 for normal text, 3:1 for large text)
• Content is readable and functional at 200% browser zoom without horizontal scrolling
• Animations and transitions respect the prefers-reduced-motion media query
• Touch targets are at least 44x44 pixels on mobile devices

Forms

• All form inputs have visible labels associated via htmlFor
• Required fields are marked with asterisks and aria-required
• Form validation errors are linked to their fields via aria-describedby and aria-invalid
• Success and error messages are announced to screen readers using aria-live regions

Images and Icons

• All meaningful images include descriptive alt text
• Decorative icons use aria-hidden to prevent screen reader announcement

Standards and Testing

Our website is built using semantic HTML, modern CSS, and follows established accessibility patterns. We test our pages using:

• Automated accessibility tools (axe DevTools, Lighthouse)
• Manual keyboard navigation testing
• Screen reader testing (VoiceOver on macOS)
• Color contrast analysis

Feedback and Contact

We welcome your feedback on the accessibility of the Cloud9 Payments website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback within 2 business days.

Continuous Improvement

Accessibility is an ongoing effort. We regularly review and update our website to maintain and improve accessibility. This statement was last updated in February 2026.