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Cloud9Payments

POS and Software Consulting from Selection to Go-Live

We handle the hard part — requirements discovery, system configuration, menu programming, on-site installation, and staff training. You focus on running your business.

What We Do

End-to-end consulting that takes you from "I need a POS" to "my team loves this system."

Requirements Discovery

We learn your workflows, pain points, and goals before recommending anything. No cookie-cutter solutions.

Vendor & Software Selection

Based on your specific needs, we recommend the right Clover configuration and any additional software tools.

Workflow Design

We map your operations to the POS — order flow, payment routing, printer setup, employee permissions, and reporting.

On-Site Training

Your staff gets hands-on training with real scenarios. We stay until everyone is confident with the new system.

Restaurant Expertise

Highly specialized in restaurant consultation — from counter service to full dining rooms.

Menu Programming

Full menu build with modifiers, combos, courses, and special pricing. We get it right so your staff can focus on customers.

Printer & KDS Routing

Orders route to the right kitchen station automatically. Hot food to the grill printer, drinks to the bar, appetizers to prep.

Table Management

For full-service restaurants: table mapping, course firing, split checks, and server sections configured to match your floor plan.

Staff Training

Real-service training with your actual menu. Servers learn on real tabs, bartenders practice split payments, managers run reports.

Our Onboarding Process

A proven 4-phase approach that minimizes disruption and maximizes staff confidence.

Step 1: Pre-Onboarding Planning

We gather your menu details, confirm hardware and network requirements, and align on workflows and timelines. This happens before any equipment arrives.

Step 2: Menu Build & System Configuration

Your full menu is programmed with modifiers, pricing, and tax settings. Printer routing, employee accounts, and reporting are configured.

Step 3: Installation Day & Staff Training

We install on-site and stay for the entire shift. Staff gets hands-on training during real service. Questions are answered in real time.

Step 4: Post-Go-Live Optimization

Within 30 days, we check in for menu tweaks, workflow adjustments, advanced feature training, and performance review.

Recommended Equipment

Clover Station Duo

Clover Station Duo

Station Duo

Ideal for

  • Full-service restaurants
  • Retail stores
  • High-volume businesses

Key features

  • Dual screens — merchant and customer-facing
  • Full menu management with modifiers
  • Built-in receipt printer
  • Inventory tracking and reporting
  • Employee management and time clock
  • Accepts all payment types including contactless
Clover Mini

Clover Mini

Mini

Ideal for

  • Counter service
  • Coffee shops
  • Front desk check-in
  • Small retail

Key features

  • Compact countertop design
  • Touchscreen with customer-facing display
  • Built-in receipt printer
  • Tap, dip, and swipe payments
  • Order management and reporting
  • Perfect for limited counter space
Clover Flex

Clover Flex

Flex

Ideal for

  • Food trucks
  • Tableside payments
  • Mobile businesses
  • Field service

Key features

  • Fully portable — Wi-Fi and LTE
  • Built-in printer and camera for barcode scanning
  • Accepts all payment types
  • Long battery life for all-day use
  • Same software as Station and Mini
  • Perfect for mobility and events

POS Consulting FAQ

Clover is our primary recommendation for most businesses because of its flexibility, app ecosystem, and reliability. However, we consult on other POS platforms when the situation calls for it.

From initial planning to go-live, most businesses are fully set up within 2-3 weeks. Restaurant builds with complex menus may take slightly longer for menu programming.

Yes. We stay for the entire shift on installation day. Real-time support during actual service is the best way to build staff confidence and catch any issues immediately.

Our local team is available for same-day support. We also schedule a 30-day follow-up to address any issues, make menu adjustments, and provide additional training if needed.

In many cases, yes. We can import product catalogs, customer lists, and historical data depending on your previous system. We assess this during the discovery phase.

Talk to a POS Specialist

Schedule a free consultation to discuss your POS needs and get a tailored recommendation.

Call or Text: 1-855-297-6722